Roofing Contractor Guarantees: What You Should Know


When hiring a Roof Repairs Cork, one of the most critical factors to consider is the guarantee or warranty they offer on their work. A guarantee provides you with peace of mind, ensuring that your investment is protected against potential issues. However, not all guarantees are created equal, and it’s essential to understand the various types, what they cover, and how they can impact your project.

1. Types of Roofing Guarantees

Roofing guarantees generally fall into two main categories: workmanship guarantees and material warranties.

  • Workmanship Guarantees: These are offered by the contractor and cover the quality of the installation work. If the roof leaks or fails due to improper installation, a workmanship guarantee ensures that the contractor will fix the issue at no extra cost. The duration of these guarantees can vary, typically ranging from 1 to 10 years.
  • Material Warranties: These are provided by the manufacturer and cover the roofing materials themselves. If the materials fail due to a manufacturing defect, the manufacturer will replace them. These warranties can last anywhere from 10 years to a lifetime, depending on the product and the manufacturer.

2. Understanding the Fine Print

It’s crucial to read the fine print of any guarantee. Some key aspects to pay attention to include:

  • Exclusions: Most warranties will have exclusions, such as damage caused by extreme weather conditions, improper maintenance, or alterations to the roof made after installation. Knowing these exclusions can prevent surprises later.
  • Transferability: If you plan to sell your home, a transferable guarantee can be an attractive selling point. However, some guarantees may only be transferable within a certain period, or there might be a fee involved in transferring the warranty to a new owner.
  • Prorated vs. Non-Prorated: A non-prorated guarantee means that you are fully covered for the duration of the warranty, while a prorated guarantee means that coverage decreases over time. For example, if you have a 20-year prorated warranty, you may only receive partial compensation if an issue arises in the 15th year.

3. Choosing a Contractor with a Strong Guarantee

When selecting a roofing contractor, it’s essential to choose one that offers a solid guarantee. Here are some tips to ensure you’re making the right choice:

  • Reputation: A contractor with a good reputation is more likely to stand by their guarantee. Check online reviews, ask for references, and consider how long they’ve been in business.
  • Certifications and Partnerships: Contractors who are certified by roofing material manufacturers or who have partnerships with them may offer better guarantees. This is because manufacturers often require rigorous training and adherence to strict installation standards.
  • Detailed Contracts: Ensure that the guarantee details are clearly outlined in your contract. A verbal promise is not sufficient; it needs to be documented in writing.

4. How to Make a Claim

If an issue arises with your roof, knowing how to make a claim under your guarantee is essential:

  • Document the Problem: Take photos and keep detailed records of the issue. This documentation will be crucial when making a claim.
  • Contact Your Contractor: Reach out to the contractor who installed your roof. If they offered a workmanship guarantee, they should address the problem. For material defects, you might need to contact the manufacturer directly.
  • Follow Up: Be persistent if necessary. Some contractors may be slow to respond, but it’s important to follow up until the issue is resolved.

5. Common Misconceptions

There are several misconceptions about roofing guarantees that can lead to confusion:

  • Longer Guarantees Are Always Better: While a longer guarantee can be beneficial, it’s not the only factor to consider. The terms and coverage of the guarantee are equally important.
  • All Repairs Are Covered: Not all issues will be covered under a roofing guarantee. For example, if the problem is due to poor maintenance or external factors like a tree falling on your roof, the guarantee may not apply.
  • You Can’t Negotiate: Some homeowners believe they can’t negotiate the terms of a guarantee, but this is not always the case. It’s worth discussing with your contractor to see if they can offer more favorable terms.

6. Conclusion

Understanding roofing contractor guarantees is crucial to protect your investment in a new roof. By knowing the different types of guarantees, reading the fine print, choosing a reputable contractor, and being aware of the claims process, you can ensure that your roof is covered for years to come. Don’t be afraid to ask questions and make sure everything is clearly outlined in your contract before the work begins. A strong guarantee is a sign of a contractor’s confidence in their work and provides you with the security you need for your home.


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